Terms of Service

Welcome to the Terms of Service for our API platform. By accessing or utilizing our outbound API, you agree to comply with and be legally bound by these terms. These terms are designed to ensure fair and efficient use of our services for all parties involved, including manufacturers who input their product data and the distributors or retailers who rely on that data to power their businesses.

API Access and Usage

Our application empowers manufacturers to seamlessly enter and manage their product data, which is then made accessible to their trusted partners—distributors and retailers—through our outbound API. This service is intended to streamline the flow of accurate and up-to-date product information across the supply chain. As a consumer of this API, you are granted access to retrieve this data under the following conditions:

• Caching Policies: To maintain performance and reliability, API responses are cached for a period of 5 minutes, with the exception of pricing and availability data, which are cached for 1 minute due to their time-sensitive nature. You are required to honor these caching intervals and refrain from attempting to bypass or override them, as this ensures equitable access for all users.
• Rate Throttling: We are committed to protecting the integrity of our platform. To that end, we reserve the right to throttle response rates for any consumer whose usage patterns indicate abuse. Examples of abuse include sending excessive requests within a short timeframe, overwhelming server resources, or engaging in behavior that disrupts service for others.
• Access Suspension or Termination: Should we determine, at our sole discretion, that a consumer is abusing API access, we may take action to temporarily suspend or permanently terminate their access. Abuse may include violating caching policies, exceeding reasonable request volumes, attempting to scrape data beyond intended use, or any other activity deemed detrimental to the platform or its users.

General Provisions

We strive to maintain a robust and dependable API service, and as such, we may update these Terms of Service from time to time to reflect changes in our operations, legal requirements, or user needs. Any updates will be posted with reasonable notice, and your continued use of the API following such changes constitutes your acceptance of the revised terms. For additional details or support, please refer to our website linked in the API documentation.

If you have questions, concerns, or need clarification about these terms, feel free to reach out to us through the contact options provided on our website. We’re here to assist you in making the most of our API platform.